We do our very best to ensure you are satisfied with your experience with us. All of our products are custom made specifically for you! Therefore, returns are only authorized if there is a defect in the product or design or if it is the wrong product or design. 

To return a oneinamillioninc product: You must request an RMA (Return Merchandise Authorization) number before making a return. To obtain an RMA number simply email us at info@oneinamillioninc.com  and request an RMA number. Please be sure to let us know in your email the date of your purchase, what you would like to return and why you want to return it. The RMA number, once received, must be written in a conspicuous place on the outside of the return parcel.

No returns will be accepted after 30 days of receipt of purchase. Items that are not in their original packaging cannot be returned. Items with noticeable wear cannot be returned. Items must be in like new condition to be eligible for return.

Returns for refund: must be made within 30 days of receipt of purchase.

Returns for exchange or store credit: must be made within 30 days of receipt of purchase.

Shipping charges for products returned: All shipping charges for returning products to us must be paid by the returnee. We do not reimburse shipping charges.

To return your items:
Contact Customer Support to obtain an RMA (Return Merchandise Authorization) number. Please indicate if you want a replacement or a refund.
Write the RMA number in a conspicuous place on the outside of the return parcel.
Send the package to:

One In A Million Inc - Returns
51 Franklin Avenue
Valley Stream, New York 11580
United States